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Eligibility for Refunds

You are eligible for a full refund under the following conditions:

  • Technical Issues: If you experience technical issues that we are unable to resolve within a reasonable time frame.
  • Dissatisfaction with the Service: If you are not satisfied with our service and provide feedback for your dissatisfaction.
  • Accidental Charges: If you have been charged accidentally or due to billing errors.

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Refund Request Period

  • Refund requests must be made within 30 days of the payment date.

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How to Request a Refund

To request a refund, please contact our support team by emailing contact@blurr.app. Include your account details and the reason for your refund request. For more details on how to reach us, visit our Contact Us page.

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Refund Processing Time

  • Once we receive your refund request, it will be processed within 3 business days. Please note that it may take additional time for your bank to process the refund and reflect it in your account. Typically, bank processing times may vary from 5 to 10 business days.

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Non-Refundable Charges

  • There are no non-refundable charges. All eligible refunds are issued as full refunds of the transaction amount.

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Prorated Refunds

  • We do not offer prorated refunds for cancellations made in the middle of a billing cycle. Refunds are only issued for the full transaction amount when eligible.

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Documentation

For comprehensive information on our services and detailed documentation on our policies, please refer to docs.blurr.app.

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Exceptions

  • There are no exceptions to this refund policy. All eligible refund requests that meet the criteria outlined above will be honored.

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Contact Support

For any questions or further assistance, feel free to reach out to our support team at contact@blurr.app. We are here to help you with any concerns or issues you may have.

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Additional Information

  • Subscription Management: You can manage your subscription and billing information through your account dashboard. This includes updating payment methods, viewing transaction history, and canceling subscriptions.
  • Customer Satisfaction: Your feedback is invaluable to us. If you are requesting a refund due to dissatisfaction, please provide specific details to help us improve our services.
  • Security and Compliance: We ensure that all transactions are secure and comply with relevant data protection regulations. For more details, refer to our Privacy Policy and Terms of Service.

Thank you for choosing Blurr App for your AI calling solutions. We are dedicated to providing you with the best service and support.

For more information, visit our Help Center or refer to our Documentation.